Privacy Policy

1. Introduction

Welcome to Zen 360 Consulting ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://zen360consulting.com and use our services.

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our website and services:

2.1 Personal Data

When you contact us, request our services, or interact with our website, we may collect:

• Contact Information: Name, email address, phone number, company name, job title
• Professional Information: Industry, company size, business requirements
• Communication Data: Your inquiries, feedback, and correspondence with us
• Project Information: Details about consulting projects and services requested

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, click patterns, referring website
• Location Data: General geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. For more information, please see our Cookies Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, email delivery) under strict confidentiality agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with mergers, acquisitions, or asset sales (you will be notified)
• With Your Consent: Any other disclosure with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

To exercise any of these rights, please contact us at nishu@zen360consulting.com. We will respond to your request within 30 days.

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For detailed information about the cookies we use and how to manage them, please visit our Cookies Policy.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.

• Client Data: Duration of business relationship plus 7 years for legal compliance
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 26 months maximum

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by regulatory authorities
• Your explicit consent where required

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Sending an email to the address you provided
• Posting a prominent notice on our website
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy periodically for any changes.